Bhubaneswar: The Odisha state authorities has introduced that its devoted Covid-19 WhatsApp helpdesk is now outfitted to assist residents get entry to official coronavirus updates, verified info and vaccination slot bookings.
The assistance desk will information residents by the vaccination course of proper from registration on the CoWin app to discovering a vaccine slot of their metropolis and downloading vaccination certificates. It additionally solutions vital questions concerning the vaccination security course of together with addressing misinformation and rumours about vaccines.
The helpline is free to make use of and is obtainable in Odia and English. To entry the helpline, residents can merely ship ‘Hello’ to the quantity +91 9337929000 on WhatsApp or click on on https://wa.me/919337929000 to straight connect with the helpline, and get entry to a number of medical providers and verified info.
“It has been encouraging to see how the residents of Odisha have embraced know-how of their struggle towards the pandemic. Tech platforms such because the Odisha Govt’s devoted WhatsApp chatbot has performed a key position in our citizen engagement because the begin of the pandemic,” mentioned Naveen Patnaik, Chief Minister of Odisha, in a press release.
“As we ramp up the vaccination efforts throughout the state, the usage of WhatsApp chatbot for residents to entry dependable details about the vaccines of their metropolis will probably be very useful. We all the time believed in know-how for reaching out to folks at massive and thank Whatsapp for serving to our state ,” he added.
Developed by Infobip Applied sciences, the helpdesk is constructed on an built-in answer of WhatsApp Enterprise API. It additionally supplies up to date details about vital Covid-19 assets within the consumer’s proximity reminiscent of hospitals and Covid care centres, self diagnostic evaluation for many who are below residence isolation and quarantine and ceaselessly requested questions associated to an infection.
Customers also can donate to the CM reduction fund and get Covid-19 associated updates by the helpline.
“We stay dedicated in the direction of making certain that folks have entry to verified sources of data by our platform. We encourage folks to entry the helpline for up to date Covid-19 associated info and vaccination of their metropolis,” mentioned Abhijit Bose, Head of India for WhatsApp.