Bhubaneswar: Odisha authorities has introduced that its devoted COVID-19 WhatsApp helpdesk is now geared up to assist residents get entry to official COVID-19 updates, verified data and vaccination slot bookings.
The helpdesk will information residents by means of the vaccination course of proper from registration on the CoWin app to discovering a vaccine slot of their metropolis and downloading vaccination certificates.
It additionally solutions vital questions concerning the vaccination security course of together with addressing misinformation and rumours about vaccines, mentioned a launch.
The helpline is free to make use of and is offered in Odia and English. To entry the helpline, residents can merely ship ‘Hello’ to the quantity +91 9337929000 on WhatsApp or click on on https://wa.me/919337929000 to straight connect with the helpline, and get entry to a number of medical companies and verified data.
Constructed on an built-in resolution of WhatsApp Enterprise API, the helpline additionally supplies up to date details about vital COVID-19 assets within the consumer’s proximity resembling hospitals and Covid care centres, self-diagnostic evaluation for individuals who are beneath house isolation and quarantine and regularly requested questions associated to an infection.
Customers also can donate to the CM aid fund and get COVID-19 associated updates by means of the helpline.
Chief Minister Naveen Patnaik mentioned, “It has been encouraging to see how the residents of Odisha have embraced know-how of their struggle towards the pandemic. Tech platforms such because the Odisha Govt’s devoted WhatsApp chatbot has performed a key position in our citizen engagement for the reason that begin of the pandemic. As we ramp up the vaccination efforts throughout the state, using WhatsApp chatbot for residents to entry dependable details about the vaccines of their metropolis might be very useful. We all the time believed in know-how for reaching out to individuals at giant and thank whatsapp for serving to our state.”
Manoj Kumar Mishra, Electronics & IT secretary, mentioned, “The WhatsApp chatbot could be a sport changer and it’s already seen a really optimistic response from the residents. It has been properly utilised as a platform to get genuine data all by means of the final yr and now as we progress in direction of vaccination, it should show to be an essential mode of communication for the federal government to disseminate well timed and verified data to residents. We thank WhatsApp for his or her continued help to the state of Odisha within the struggle towards the coronavirus pandemic by offering us with innovative citizen centric applied sciences.”
“We stay dedicated in direction of guaranteeing that folks have entry to verified sources of knowledge by means of our platform. We’re grateful to the Govt. of Odisha for giving us the chance to help their efforts. We encourage individuals to entry the helpline for up to date COVID-19 associated data and vaccination of their metropolis”, mentioned Abhijit Bose, Head of India for WhatsApp.
The helpline has been developed by Infobip Applied sciences.