“Kaiser Permanente continues to reimagine methods to expertly, innovatively, and conveniently present take care of our members, and doing so throughout this time calls for that we work with unprecedented agility and velocity whereas at all times prioritizing fairness, high quality, and affordability,” Adams mentioned. “As we progress on this journey, I’m happy that Diane’s modern pondering, deep experience, and intimate data of Kaiser Permanente will drive our know-how management. Our consumer-focused and data-rich capabilities are core to Kaiser Permanente’s technique and care supply choices, and I am assured that Diane’s management will proceed to advance our mission.”
Since serving as interim CIO, Comer led Kaiser Permanente’s ongoing IT help to satisfy the extraordinary wants introduced on by the COVID-19 pandemic, whereas additionally overseeing the supply of a giant portfolio of IT tasks. IT continues to advance the group’s digital transformation as a key precedence, delivering modern instruments for the patron expertise, Kaiser Permanente’s workforce, and its prospects.
Comer joined Kaiser Permanente in 2007 to ship know-how options supporting all advertising and marketing, gross sales, service, and administration capabilities. She led the implementation of a brand new telephony infrastructure that now helps a million calls a month to Kaiser Permanente’s a number of contact facilities — among the many highest name volumes within the nation.
Comer has constructed a fame for driving transformational IT applications, having partnered on the implementation of the know-how methods wanted to help the Inexpensive Care Act and medical health insurance exchanges, and supply of an enterprise-wide claims platform.
Previous to becoming a member of Kaiser Permanente, Comer held positions at Fireman’s Fund Insurance coverage Firm, together with chief know-how officer, with twin reporting to the CIO and CEO. Her duties included utility improvement and upkeep, and administration of infrastructure and information middle companies. She holds a bachelor’s diploma in administration from Golden Gate College in San Francisco. Moreover, Comer has attended government management applications on the Wharton Faculty and Harvard College. She is a 2012 Computerworld Premier 100 IT Leaders Award winner.
About Kaiser Permanente
Kaiser Permanente is dedicated to serving to form the way forward for well being care. We’re acknowledged as one in all America’s main well being care suppliers and not-for-profit well being plans. Based in 1945, Kaiser Permanente has a mission to supply high-quality, reasonably priced well being care companies and to enhance the well being of our members and the communities we serve. We presently serve 12.4 million members in eight states and the District of Columbia. Take care of members and sufferers is concentrated on their whole well being and guided by their private Permanente Medical Group physicians, specialists and group of caregivers. Our skilled and caring medical groups are empowered and supported by industry-leading know-how advances and instruments for well being promotion, illness prevention, state-of-the-art care supply and world-class power illness administration. Kaiser Permanente is devoted to care improvements, medical analysis, well being training and the help of group well being.
For extra data, contact:
Hilary Costa, [email protected]
SOURCE Kaiser Permanente