(PRESS RELEASE) DALLAS, TX — AEG Vision, an proprietor and operator of main Optometry Practices, introduced that it’s among the many 2020 CIO 100 Award recipients for innovation in know-how.
The celebrated CIO 100 Award celebrates 100 organizations and the groups inside them which might be utilizing IT in modern methods to ship enterprise worth, whether or not by creating aggressive benefit, optimizing enterprise processes, enabling development or enhancing relationships with prospects. It’s an acknowledged mark of enterprise excellence. This yr’s honorees exemplify what it means to ship enterprise worth via the modern use of know-how. AEG Imaginative and prescient and this elite group is making a aggressive benefit of their organizations, enhancing enterprise processes, enabling development and enhancing relationships with prospects.
In 2020, AEG Imaginative and prescient’s know-how enhancements coated three key areas:
- Affected person Engagement: AEG Imaginative and prescient accomplished improvement of a best-in-class digital platform to handle the affected person life cycle. This platform permits practices to have interaction with sufferers via annual examination recall, customized advertising and marketing, a real-time view of accessible appointment occasions, product pick-up reminders, and the flexibility to maximise affected person advantages. In 2020, this resulted in improved present affected person retention and NPS scores.
- Operational Effectivity: AEG Imaginative and prescient upgraded its know-how platforms together with enterprise intelligence, course of automation, name middle, merchandising, lab help, and EHR methods. 80% of ongoing operational methods at the moment are totally automated. This has additional improved the pace/high quality of latest observe integration and present observe operational effectivity.
- Worker Empowerment: AEG Imaginative and prescient has created an industry-leading dashboard that gives efficiency metrics and full transparency to the sector. Always, our medical doctors and workers have entry to key efficiency indicators and historic stories to see traits over time. In 2020, AEG Imaginative and prescient additional enhanced customization choices and launched two-way affected person texting inside the dashboard.
“AEG Imaginative and prescient is honored to be acknowledged as a pacesetter in know-how innovation,” mentioned Eric Anderson, CEO of AEG Imaginative and prescient. “As AEG has exponentially grown, these know-how platforms have reworked eyecare practices throughout the nation – permitting them to optimize their enterprise whereas providing an distinctive affected person expertise.”
“Each know-how enhancement is guided by our deal with affected person engagement, operational effectivity and worker empowerment,” mentioned Satish Dave, chief data officer of AEG Imaginative and prescient. “As AEG Imaginative and prescient grows, we look ahead to sharing these improvements with extra communities throughout the nation.”