19.9 C
New York
Friday, November 1, 2024
pCloud Premium

Indian Railways asked to pay ₹30,000 to passenger over dirty toilet, lack of basic amenities: Report


The South Central Railway (SCR) was recently directed by the district consumer commission of Vizag to compensate a passenger with 30,000 following he faced discomfort on his journey from Tirupati to Duvvada in Vizag, reported Times of India.

According to the report, the commission asked to pay SCR 25,000 to the 55-year-old man for the physical and mental stress. Also, the commission asked the SCR to additionally pay 5,000 to cover legal costs.

On the Tirumala express train, V Murthy had booked four 3AC tickets for himself and his family from Tirupati to Duvvada for 3 June 2023, and they were assigned berths in the B-7 coach. Later. a message was sent to Murthy by the Indian Railways that their accommodation had been changed from 3A to 3E.

The report added that during the journey when Murthy and his family members went to use the toilet, there was no water. Also, the coach’s AC wasn’t working properly and the entire coach was filthy. Despite Murthy reporting these issues to the office in Duvvada, no action was taken in response.

What did the Railways say?

The Indian Railways claimed that Murthy’s complaint was based on false allegations and alleged that it was intended to secure money. The railways added that Murthy and his family completed their journey safely by using all the services provided by the railways.

What did the commission say?

Announcing its verdict, the bench of District Consumer Disputes Redressal Commission-I (Visakhapatnam) stated that the Indian Railways is obligated to ensure basic amenities including functional toilets and a working AC. The commission added that since railways collected tickets and promised a comfortable journey to the passengers, they should have provided the facilities.

The commission mentioned that the Tirumala express train was running without even checking the basic amenities.



Source link

Odisha Expo
Odisha Expohttps://www.odishaexpo.com
Odisha Expo is one of the Largest News Aggregator of Odisha, Stay Updated about the latest news with Odisha Expo from around the world. Stay hooked for more updates.

Related Articles

Stay Connected

0FansLike
0FollowersFollow
0SubscribersSubscribe
Best Lifetime Deals on SaaSspot_img

Latest Articles

PSB forms committee to manage PWF – Sport

0
ISLAMABAD: Citing serious irregularities and anti-doping code violations, the Pakistan Sports Board (PSB) on Thursday formed a three-member interim committee to run the...

U.S. economy adds 12,000 jobs in October

0
IE 11 is not supported. For an optimal experience visit our site on another browser.Now PlayingU.S. economy adds 12,000 jobs in October, unemployment...

IND vs NZ | Spin duo Washington and Jadeja dominate Kiwis while India’s top...

0
‌Buoyed by their recent series victory, New Zealand captain Tom Latham won the toss and elected to bat at Wankhede Stadium. The visitors...

How two major hurricanes, labor strike might affect the numbers

0
The U.S. added just 12,000 jobs last month, a figure economists say was impacted by two hurricanes and a strike.It was the lowest...

Alastair Down: Racing broadcaster and journalist dies aged 68

0
The Racing Post said: "The enormous affection of racing fans and punters for Down was felt equally keenly in the press room, plus...